At www.teufurn.com ("we", "our", "us"), we are committed to protecting your privacy while delivering premium indoor furniture and decor design experiences. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, make purchases of our solid wood furniture collections, or engage with our design consultation services.
By accessing or using our website, you consent to the data practices described in this policy. If you do not agree with any aspect of this policy, please discontinue use of our services immediately.
We collect various categories of personal data to provide seamless service for our furniture and home decor customers:
Identification Data: Full name, email address, contact number, and detailed shipping/billing addresses required for processing large furniture orders and coordinating specialized delivery services for our premium solid wood pieces.
Financial Information: Encrypted payment details including credit card numbers or digital wallet information processed through PCI-compliant gateways, with additional security measures for high-value furniture transactions.
Transactional History: Comprehensive records of furniture purchases, custom design requests, returns (processed within 3-5 business days, extended to 5-7 business days during peak seasons), exchanges, and customer preferences for personalized home styling recommendations.
Technical Data: Device identifiers, IP addresses, browser specifications, and cookie data collected through automated tracking technologies to enhance your browsing experience across our furniture galleries.
Communication Records: Correspondence history including design consultation inquiries, assembly instruction requests, and customer service interactions related to our furniture products.
Your information enables us to deliver exceptional furniture service through:
Order Execution: Processing payments, arranging specialized furniture shipments (standard delivery timeframe: 7-21 business days for solid wood furniture pieces), and managing extended return windows (21-day return policy from delivery date for unworn, undamaged items).
Customer Relationship Management: Providing tailored furniture recommendations, interior design consultations, and handling after-sales support requests including assembly guidance and maintenance care for wood products.
Service Enhancement: Analyzing browsing patterns through our furniture collections to optimize website functionality and product assortment based on popular design styles and wood types.
Security Protocols: Implementing fraud detection systems and cybersecurity measures to protect sensitive data, especially for high-value furniture transactions and custom design projects.
Legal Compliance: Meeting tax obligations, customs documentation requirements for international furniture shipments, and regulatory reporting standards for wood product certifications.
We maintain strict confidentiality standards while collaborating with specialized partners for our furniture business:
Logistics Partners: Selected furniture delivery specialists and white-glove service providers receiving limited shipment information for coordinating large item deliveries and in-home assembly services.
Payment Processors: Certified financial institutions handling transaction authorization for furniture purchases without storing full payment details on our systems.
Analytics Providers: Trusted third parties assisting with website performance measurement using anonymized data sets to improve furniture shopping experience.
Legal Authorities: Disclosure only occurs when mandated by court orders or governmental regulations, particularly for international furniture trade compliance.
We never sell customer databases or permit unauthorized commercial use of personal information collected through our furniture design platform.
Our sophisticated cookie framework for furniture browsing includes:
Essential Cookies: Session management and shopping cart retention for uninterrupted browsing through our extensive furniture collections and design galleries.
Preference Cookies: Storage of design style preferences, room dimensions, and wood type selections for personalized furniture recommendations.
Analytical Cookies: Collection of aggregated usage statistics to improve site architecture and furniture categorization for enhanced customer experience.
Marketing Cookies: Non-intrusive tracking for relevant promotional content display based on furniture interests and previous browsing history.
Comprehensive cookie controls are available through our preference center, accessible via website footer, allowing customization of your furniture shopping experience.
We employ enterprise-grade protections for furniture transaction security including:
Transport Layer Security (TLS) 1.3 encryption for all data transmissions, especially important for protecting design specifications and custom furniture orders.
Tokenization of payment credentials with industry-leading processors, with additional verification for high-value furniture purchases.
Regular penetration testing and vulnerability assessments conducted by cybersecurity specialists focusing on e-commerce platforms handling furniture transactions.
Multi-factor authentication protocols for administrative system access to customer design preferences and furniture order history.
While we implement rigorous safeguards for our furniture business operations, absolute security cannot be guaranteed for electronic communications involving custom design specifications.
Subject to jurisdictional regulations, you may exercise the following rights regarding your furniture shopping data:
Access Rights: Request copies of personal data in machine-readable format, including design preferences and furniture purchase history.
Rectification Privileges: Update inaccurate or incomplete information through account settings, particularly important for delivery addresses for large furniture items.
Erasure Requests: Demand deletion of non-essential data where legally permissible, while maintaining necessary transaction records for warranty purposes.
Processing Restrictions: Limit certain uses of personal information, particularly for marketing communications about new furniture collections.
For assistance with these rights related to your furniture purchases, contact our Data Protection Officer at [email protected].
Our website may contain references to third-party platforms for complementary home decor services, wood care products, or design inspiration. These external sites operate under independent privacy policies beyond our jurisdiction and may have different data practices.
This Privacy Policy undergoes periodic review to reflect operational changes in our furniture business. Significant modifications will be announced through prominent website notices for 30 days prior to implementation, particularly those affecting furniture delivery procedures or return policies. The "Last Updated" date indicates the most recent revision of our privacy practices.
