Welcome to www.teufurn.com ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our premium indoor furniture and decor design platform, specializing in solid wood furniture collections. Please read them carefully before making any purchases.
The Site is designed exclusively for personal, non-commercial use by homeowners, interior designers, and furniture enthusiasts seeking high-quality solid wood furniture and decorative items. You expressly agree not to: (1) utilize automated bots or scraping tools to extract product information, designs, or technical specifications (which would compromise our proprietary furniture designs and curated collections), (2) engage in commercial resale of items purchased from our platform (as we maintain strict quality control and design integrity through direct sales), or (3) interfere with site operations through any means (including but not limited to manipulating pricing systems, disrupting checkout processes, or attempting to reverse-engineer our furniture designs). Violations may result in immediate account termination and legal action to protect our intellectual property and brand integrity in the furniture industry.
All visual and textual content displayed on the Site—including but not limited to product photography, detailed furniture specifications, woodworking techniques, design blueprints, logo designs, and interior styling concepts—constitutes the exclusive intellectual property of www.teufurn.com or its authorized licensors. This encompasses our distinctive furniture design aesthetics, wood joinery patents, finishing techniques, and proprietary construction methods which are protected under international copyright, trademark, and design patent laws. Any unauthorized reproduction, modification, distribution, or commercial exploitation of this content—whether for educational, competitive, or personal purposes—is strictly prohibited without our express written consent, particularly regarding our unique furniture designs and decor concepts.
While we make every effort to ensure complete accuracy in product representations—including wood grain variations (noting that natural wood characteristics may differ between pieces), precise measurements (with detailed dimension charts provided), material composition disclosures, and finish descriptions—occasional discrepancies may occur in our handcrafted furniture collections. We reserve the unilateral right to correct any discovered inaccuracies (such as misrepresented wood types, construction details, or pricing errors) without prior notice, and may consequently cancel affected orders at our discretion. In such cases, customers will receive prompt notification and full refunds processed within 5-7 business days.
To maintain equitable access to our handcrafted furniture pieces and limited-edition decor items, we may implement purchase restrictions on select collections (particularly during seasonal launches or exclusive design releases). We expressly prohibit commercial-scale orders and reserve the right to cancel any transactions exhibiting characteristics of resale activity (including but not limited to bulk purchases of identical furniture items, shipping to freight forwarders, or suspicious payment patterns). Our platform exists to serve individual clients and design professionals who appreciate the craftsmanship and quality behind each solid wood furniture piece.
All furniture orders undergo meticulous quality inspections and professional packaging before dispatch. Processing typically requires 3-5 business days (excluding weekends and holidays) to ensure each furniture piece meets our exacting standards for construction, finishing, and safety. During peak seasons, processing may extend to 5-7 business days. Furniture shipments may require 14-28 business days for delivery, subject to carrier schedules and customs clearance procedures beyond our control. Customers will receive shipment tracking information via email once their order enters the fulfillment pipeline, with additional updates for large furniture deliveries requiring special handling.
We offer a 30-day return window from the delivery date for unused, unassembled furniture items in original packaging with all tags and documentation intact. Return shipping costs for furniture are the customer's responsibility unless the return results from our error or damage during transit. Refunds will be processed within 14 business days of receiving the returned merchandise at our facility and verifying its condition. Custom-made furniture, assembled items, and final sale pieces (clearly marked as such) are ineligible for returns. For wood care and maintenance reasons, furniture that shows signs of use, assembly, or exposure to elements cannot be accepted for return. Exchange requests are subject to current inventory availability and may require additional processing time.
The Site may feature curated links to interior design resources, home decor inspiration content, wood care tutorials, or complementary home furnishing providers. These third-party resources operate independently from www.teufurn.com, and we expressly disclaim responsibility for their content accuracy, privacy practices, security protocols, or transactional reliability. We encourage users to thoroughly review all third-party terms and conditions before engaging with external platforms, particularly those related to furniture assembly services or home delivery providers.
The Site and all its content are provided on an "as available" basis without representations or warranties of any kind, whether express or implied. We do not guarantee: (1) uninterrupted site accessibility (particularly during high-traffic collection launches or furniture sales), (2) perpetual inventory availability of specific furniture styles (as many are handcrafted in limited quantities), or (3) absolute immunity from technological disruptions that may temporarily affect browsing or purchasing capabilities. Customers assume all risks associated with electronic commerce transactions involving large furniture items and custom decor pieces.
To the maximum extent permitted under applicable law, www.teufurn.com shall not be liable for: (1) carrier-related delivery delays or damages (including but not limited to weather disruptions, customs holdups, logistical errors, or furniture assembly issues), (2) inventory unavailability following order placement, (3) consequential damages arising from Site usage or furniture delivery (such as temporary space constraints or interior design timeline adjustments), or (4) third-party actions involving our products (including unauthorized reseller claims or interior designer misrepresentations). This comprehensive limitation applies regardless of whether we were advised about potential damages, allowing us to focus resources on delivering exceptional furniture quality rather than litigating peripheral claims.
We reserve the right to modify these Terms periodically to reflect operational evolutions (such as new delivery partner integrations, sustainability initiatives in wood sourcing, or enhanced customer service protocols for furniture care). Material changes will be conspicuously posted on the Site with a minimum 30-day advance notice before taking effect. Continued use of the Site following such modifications constitutes irrevocable acceptance of the revised terms—essential for maintaining our commitment to transparent business practices in the premium furniture e-commerce sector.
For questions regarding these Terms or any other inquiries related to our furniture and decor products, please contact our Customer Experience team at [email protected]. We typically respond to substantive inquiries within 48 hours, with extended response times during seasonal sales or new furniture collection launches.
